Welcome to Gangouli 4896. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Information We Collect
When you place an order or interact with us, we may collect the following information:
- Name
- Phone number
- Email address
- Delivery address
- Billing information (payment details)
- Any additional information you provide (e.g., gift messages)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Arrange delivery of hampers
- Communicate with you بشأن your order (confirmation, updates, issues)
- Provide customer support
- Improve our products and services
- Send promotional offers (only if you agree)
3. Payment Information
All payments are processed securely through third-party payment providers. We do not store your full credit/debit card details.
4. Sharing Your Information
We only share your information when necessary, such as:
- Delivery partners/couriers to fulfill your order
- Payment service providers
- When required by law
We do not sell or trade your personal information to third parties.
5. Data Protection
We take reasonable precautions to protect your personal data from loss, misuse, or unauthorized access.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking (if applicable)
Our website may use cookies to:
- Improve your browsing experience
- Analyze website traffic
- Remember your preferences
You can choose to disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to your information
- Request deletion of your data (where applicable)
To do so, please contact us using the details below.
8. Retention of Data
We retain your personal information only as long as necessary to fulfill orders and comply with legal obligations.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.